Coaxsher - Frequently Asked Questions?

Do your packs meet CDF & USFS 5100_86B & 5100_605 fire pack specifications?
How secure is your web site for online purchases?

How quick do you process your orders?

Do you offer a warranty on your products?

Will the cell phone and radio holder adjust to accept different size phones and radios?

Will your product hold GPS units?

Do you offer discounts for large quantity orders?

What are your ordering and payment options?

Still don't see an answer to your own question, click here to ask us.

Q: Do your packs meet CDF & USFS 5100_86B & 5100_605 fire pack specifications?

A: Yes, our packs materials and hardware do meet or exceed current CDF & USFS fire pack specifications. We not only use the finest available materials and hardware we take it a step further by reinforcing all major stress points with webbing.

Q: How secure is your web site for online purchases?

A: For all online orders we supply secure transaction processing through Cardservice International®. Secure Sockets Layer (SSL) software is used to protect your transactions, and your data from unauthorized third parties. Currently we use SSL to encrypt all of your personal information, including credit card numbers, names, and addresses, as they're transmitted over the Internet. All information gathered in checkout process is secure and not sold to, or used by any third parties.

TOP

Q: How quick do you process your orders?

A: We always try to keep a good inventory of our products to keep our turn around very quick. All in stock items usually ship within 1-2 business days. If for some reason the order is not shipped within that time period, we will contact you with an estimated shipping date. If you are in need of our product(s) quickly, please call us @ 1.800.440.3098 to discuss your time constraints.

TOP

Q: Do you offer a warranty on your products?

A: Here at Coaxsher™ we take pride in our quality materials and workmanship, that is why we offer a "lifetime warranty" on all our products materials and workmanship. Coaxsher, Inc. does not warranty any items that are misused, damaged by accident, or altered in any way.

TOP

Q: Will the cell phone and radio holder adjust to accept different size phones and radios?

A: Yes, we designed both the radio holder and cell phone holder to accommodate different size cell phones and radios. If you have problems finding a product to fit your communication devices, please contact us with your dimensions and we will make sure that we meet your needs!

TOP

Q: Will your product hold GPS units?

A: Yes, most handheld GPS units fit into the cell phone holder.

TOP

Q: Do you offer discounts for large quantity orders?

A: Yes, we will always try to work a great deal to fit your needs. Just contact us and we would be happy to help you.

TOP

Q: What are your ordering and payment options?

A: We accept orders via online, over the phone, fax, and through e-mail. All purchase orders including (government/county) can be sent via phone, fax, mail, or by e-mail. We accept most major credit cards, check, or money order when ordering by phone, fax, and e-mail. Credit cards accepted securely through Cardservice International® for online transactions.

TOP

Don't see an answer to your own question?

Ask Us!

Sales/Customer Service: 1.800.440.3098 Fax: 509.663.5134 E-mail: info@coaxsher.com